Finishing an upgrade project after being a while since doing one, I wanted to take the time to share the experience and how easy has Cisco made it into upgrading their software.
It may look a bit disorganized, but you will find few things that I used to refresh my memory on the process, but I found that it was a surprisingly less painful than before. Now, one thing I like to mention is the fact that this is still a Refresh Upgrade because of the change on the REHL version of CUCM, but the Refresh Upgrade COP is not needed, note that the previous version is 9.x.
I only used: Keys.3.COP fileVMWare COP File
Then modified the .vmx file on VMWare and the settings on the VM
Initiated the Upgrade and everything worked as expected for more details keep reading, you will find the handy note I used to keep sanity in check.
For the details on the process you can find the following links useful
Links to check:
Virtualization for Cisco Unified Communications Manager (CUCM)
(http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Communications_Manager_%28CUCM%29)
Virtualization for Unified CM IM and Presence
(http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CM_IM_and_Presence)
Virtualization for Cisco Unity Connection
(http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unity_Connection)
Videos:
Special Thank you to Jaime Valencia AKA: JAVA in the Cisco support community.
Traditional way of upgrading CUCM: (https://www.youtube.com/watch?v=Ml_z4YUgsBw&feature=youtu.be)
Prime Collaboration Deployment: (https://www.youtube.com/watch?v=Kd7dvvP103E&feature=youtu.be)
!!!!!!!!!!!!!!!!! UPGRADE PROCESS
Add Keys-3 COP file to IMP and CUCM
Add VM-Space Allocation COP file to IMP and CUCM
IMP and CUCM Modifying the VMX file:
SHUTDOWN the VMs
MODIFY to REHL LINUX 6 (64bit)
MODIFY Hard Drive to 110GB (If 2 Hard Drives, modify secondary one)
MODIFY MEMORY (Check Virtualization Links)
DOWNLOAD THE VMX FIle
OPEN in NOTEPAD++ (Prefer notepad++ or in my case TextWrangler for MAC)
!!!!!!!!!!!!!!!!! Add the following command after or anywhere else in the .vmx file
!!!!!!!!!!!!!!!!! ethernet0.virtualDev = “vmxnet3”
SAVE FILES after the change
VERIFY where the VMs are located [STORAGE]
REMOVE VMs from inventory
RE-ADD the VMs to Inventory [Right Click VMX FILES and select ADD to INVENTORY]
VM ADAPTER should be VMXNET3
LOAD ISO from DATASTORE
!!!!!!!!!!!!!!!!! utils system upgrade initiate
!!!!!!!!!!!!!!!!! Select Local CD/DVD
!!!!!!!!!!!!!!!!! Begin upgrade (Takes between 3 to 4 Hours)
About the Author:
Andres Sarmiento, CCIE # 53520 (Collaboration) With more than 13 years of experience, Andres is specialized in the Unified Communications and Collaboration technologies. Consulted for several companies in South Florida, also Financial Institutions on behalf of Cisco Systems. Andres has been involved in high-profile implementations including Cisco technologies; such as Data Center, UC & Collaboration, Contact Center Express, Routing & Switching, Security and Hosted IPT Service provider infrastructures.