Posts
This video goes over working with the UCCX Script editor and the Steps The Video The Content Looking at the Script Logic, how to use Labels, GoTo’s, Menus …
This video looks at resources to get more information on how to use UCCX and the Scripts configuration. Also goes over the configuration of a queuing script …
Quick video warming up, ready to finish the UCCX series video on 10.6 - so I needed a way to test calling from my home phone to my lab The Video The Content …
Yesterday I got bitten by this one… It really has been my first encounter with this issue. In all honesty I did not know this was a thing until …
Fix missing voice-port on a Cisco ISR4331 NIM-1CE1T1-PRI module: enable the controller, configure pri-group, and reload to expose voice-port for CUBE.
I rarely post twice in the same day and most if it is scheduled from days before, however, I thought this one was important. Cisco just released the following …
As a way to complete my very long post from last week, I decided that I needed a nice and easy way to keep myself in check when configuring and installing UCCX, …
9-12-2019 Edit –> Added the Excel Spreadsheet on Planning a successful Contact Center implementation using Cisco UCCX.xslx As you may know, I’m …
Unified Communications and Collaboration is being getting so much speed in the last few months. There are many great and incredible additions from many big …
Cisco ISE 2.2 features explained - anomalous endpoint detection, ACS migration, posture policy enhancements, and the new wireless 802.1X setup workflow.
