Video - Setting up a CIsco Collaboration Lab - SIP Trunk from UC520 to CUCM 11.5
Quick video warming up, ready to finish the UCCX series video on 10.6 - so I needed a way to test calling from my home phone to my lab The Video The Content …
Posts
UCCX 11.5 Hostname must be in lower case and the character limit is 24 characters
Yesterday I got bitten by this one… It really has been my first encounter with this issue. In all honesty I did not know this was a thing until …
No voice-port when using NIM-1CE1T1-PRI - From Cisco Support community
Fix missing voice-port on a Cisco ISR4331 NIM-1CE1T1-PRI module: enable the controller, configure pri-group, and reload to expose voice-port for CUBE.
Fix for the Apache Struts2 Vulnerability on UCCX (CSCvd63322) - Posted to CCO
I rarely post twice in the same day and most if it is scheduled from days before, however, I thought this one was important. Cisco just released the following …
UCCX - Contact Center Express Implementation and Configuration Flow
As a way to complete my very long post from last week, I decided that I needed a nice and easy way to keep myself in check when configuring and installing UCCX, …
Planning a successful Contact Center implementation using Cisco UCCX
9-12-2019 Edit –> Added the Excel Spreadsheet on Planning a successful Contact Center implementation using Cisco UCCX.xslx As you may know, I’m …
Because not all Contact centers are the same - First look at Amazon Connect and how easy it is to use
Unified Communications and Collaboration is being getting so much speed in the last few months. There are many great and incredible additions from many big …
Cisco Identity Services Engine 2.2 (ISE) New feature-set
Cisco ISE 2.2 features explained - anomalous endpoint detection, ACS migration, posture policy enhancements, and the new wireless 802.1X setup workflow.
Invalid Server Certificate - activating Spark Phone with Meraki Infrastructure WBX000023772
This will be a quick post, with a quick issue and the solution. The issue Some new phones needed to be activated along with a full network infrastructure …
Cisco and the Always Evolving Security Portfolio of Solutions - Fire Jumper
Fire Jumper class breakdown of Cisco's Attack Continuum: Firepower, FTD, Umbrella, Stealthwatch, and TrustSec mapped to before, during, after phases.