In some cases when you complete the installation of the Attendant Console Standard, you may notice that the Directory lookup is not working. You may ask yourself, what could be the issue.
The issue Plain and simple, the Attendant console is not able to return any information from the Directory
The Solution At the installation stage you will be asked to provide the IP address of the CUCM server and the User name and password of the Console User:
As you may know with he release of CUCM 11.5 there were lots of issues with the Attendant Console applications, one of the related to a bug defect CSCva24885. September 16 there was a new update and instructions on how to install the attendant Console with CUCM 11.x
This post looks at 2 different levels of issues, the actual technical issue and discrepancies on Documentation for the solution. Also the post is looking to point out the solutions that are provided, in hopes that you can finally solve the issues you are currently having with your install
