The Anatomy of a Call Recording Service - Cisco Unified Communications Manager
Call recording is an interesting topic for me and it’s sometimes hard to understand, but It’s easy when you break it down to get what it is all …
Posts tagged: Ccie-Collaboration
Call recording is an interesting topic for me and it’s sometimes hard to understand, but It’s easy when you break it down to get what it is all …
Where do we begin with this one? - Here is your ticket and before you go to the next section of this post, make sure you have a quick answer. The …
Few weeks have gone by and I have not written anything for a while **But I still have lots of Drafts in the works. Job has been a bit busy this time of the year …

As you have been seeing over the last couple of months, I have been actively creating videos and posts about UCCX in General. So I wanted to create a new Post …
A quick video on how to upgrade from version 10.6 to 11.5 - also some good information on the process. The Video The Content On this video I go over the Upgrade …
This video goes over working with the UCCX Script editor and the Steps The Video The Content Looking at the Script Logic, how to use Labels, GoTo’s, Menus …
This video looks at resources to get more information on how to use UCCX and the Scripts configuration. Also goes over the configuration of a queuing script …
The Video Quick video on few interesting things about UCCX 10.6 https://youtu.be/gYhkNNhVVSI The Content This video is about understanding tools available in …
The Video Continuation video from the UCCX Labs series. Going over some more preparation in CUCM and UCCX https://youtu.be/204pr0orvyA The Content This is a …
A quick video showing considerations and things to do to successfully configure and make UCCX work properly The Video https://youtu.be/7hthzA30s5A The content …