Tag: Cisco Collaboraiton

5 min read

CUCM - Moving CUCM Publisher - Change IP address

Where do we begin with this one? - Here is your ticket and before you go to the next section of this post, make sure you have a quick answer. The Ticket/Challenge **Trying not to call it a problem! Your client needs to move from a Datacenter to a new location. You need to move the CUCM Publisher and be able to do it also by changing the IP address, with minimum service impact as possible

3 min read

CUCM - Unable to add SFTP Backup Device - Some Linux stuff

Few weeks have gone by and I have not written anything for a while **But I still have lots of Drafts in the works. Job has been a bit busy this time of the year so that’s my excuse and I will stick to it :) If you are a UC and Collaboration engineer, you may have under your sleeve few cool solutions to backup your Apps. Well, I have a few too, and I used to crash a lot with the FREE SolarWinds app. But for some reason, this app sometimes fails.

2 min read

Tropo Series: Creating a Voicemail Application with Tropo - That simple really?

I’m a bit surprised and impressed on the capabilities of Tropo, and this small post will show you why. Here is a quick and short tutorial on how to create a Voicemail application at the Tropo site The Code [PYTHON] Here is the sample code in Python, I believe this one is more readable for me… JavaScript is the next best option record(“Please leave your message at the beep. Press pound when finished to listen to your recording.”, { “beep”:true, “timeout”:10, “silenceTimeout”:7, “maxTime”:60, “terminator”:"#", “recordURI”:“http://www.example.com/recording.py", “transcriptionOutURI”:“mailto:you@example.com”, “onRecord”: lambda event : say(“You said " + event.recordURI) })

3 min read

Tropo Series: Good resources to keep around when playing with the Tropo Scripting API

If you are experiencing and learning how to play with Tropo, make sure you check all these tools, it really make sense and are very easy to use. Speaking Languages In case you are in need to get a full list of Spoken Languages and different styles, make sure you look the page Speaking Multiple Languages ** I have to admit, in my native language it sounds very good, I bet that the others is just great

CUCM upgrade from 9.x to 11.x - Short post
3 min read

CUCM upgrade from 9.x to 11.x - Short post

Finishing an upgrade project after being a while since doing one, I wanted to take the time to share the experience and how easy has Cisco made it into upgrading their software. It may look a bit disorganized, but you will find few things that I used to refresh my memory on the process, but I found that it was a surprisingly less painful than before. Now, one thing I like to mention is the fact that this is still a Refresh Upgrade because of the change on the REHL version of CUCM, but the Refresh Upgrade COP is not needed, note that the previous version is 9.x.