The Anatomy of a Call Recording Service - Cisco Unified Communications Manager
Call recording is an interesting topic for me and it’s sometimes hard to understand, but It’s easy when you break it down to get what it is all …
Posts tagged: Cisco-Collaboration
Call recording is an interesting topic for me and it’s sometimes hard to understand, but It’s easy when you break it down to get what it is all …

This is going to be my Feedback on the Breakout sessions, as expected Cisco was ready for the challenge and the questions. I really don’t know if CLUS had …
I keep hearing about many engineers out there with issues related to the UCCX certificates and the ECDSA certificate used by few services on UCCX. I wanted to …

As you have been seeing over the last couple of months, I have been actively creating videos and posts about UCCX in General. So I wanted to create a new Post …
A quick video on how to upgrade from version 10.6 to 11.5 - also some good information on the process. The Video The Content On this video I go over the Upgrade …
This video goes over working with the UCCX Script editor and the Steps The Video The Content Looking at the Script Logic, how to use Labels, GoTo’s, Menus …
This video looks at resources to get more information on how to use UCCX and the Scripts configuration. Also goes over the configuration of a queuing script …
Quick video warming up, ready to finish the UCCX series video on 10.6 - so I needed a way to test calling from my home phone to my lab The Video The Content …

Yesterday I got bitten by this one… It really has been my first encounter with this issue. In all honesty I did not know this was a thing until …

Fix missing voice-port on a Cisco ISR4331 NIM-1CE1T1-PRI module: enable the controller, configure pri-group, and reload to expose voice-port for CUBE.