The Anatomy of a Call Recording Service - Cisco Unified Communications Manager
Call recording is an interesting topic for me and it’s sometimes hard to understand, but It’s easy when you break it down to get what it is all …
Posts tagged: Cisco Collaboration
CLUS17: Cisco Spark all over CLUS - All Breakout Sessions need a Space, so all Sessions had a Space :)
This is going to be my Feedback on the Breakout sessions, as expected Cisco was ready for the challenge and the questions. I really don’t know if CLUS had …
UCCX 11.5 Tomcat and Tomcat-ECDSA certificates for Cisco Finesse CUIC and the Admin Pages
I keep hearing about many engineers out there with issues related to the UCCX certificates and the ECDSA certificate used by few services on UCCX. I wanted to …
UCCX Labs - Compilation of Videos and Posts for getting Familiar with UCCX
As you have been seeing over the last couple of months, I have been actively creating videos and posts about UCCX in General. So I wanted to create a new Post …
Video - UCCX Labs - Upgrade from 10.6 to 11.5
A quick video on how to upgrade from version 10.6 to 11.5 - also some good information on the process. The Video The Content On this video I go over the Upgrade …
Video - UCCX 10.6 Labs - Working with a script, creating the auto attendant and looking at the logic of the script
This video goes over working with the UCCX Script editor and the Steps The Video The Content Looking at the Script Logic, how to use Labels, GoTo’s, Menus …
Video - UCCX 10.6 Labs - Looking at Resources, creating the first queuing script, testing basic queuing
This video looks at resources to get more information on how to use UCCX and the Scripts configuration. Also goes over the configuration of a queuing script …
Video - Setting up a CIsco Collaboration Lab - SIP Trunk from UC520 to CUCM 11.5
Quick video warming up, ready to finish the UCCX series video on 10.6 - so I needed a way to test calling from my home phone to my lab The Video The Content …
UCCX 11.5 Hostname must be in lower case and the character limit is 24 characters
Yesterday I got bitten by this one… It really has been my first encounter with this issue. In all honesty I did not know this was a thing until …
No voice-port when using NIM-1CE1T1-PRI - From Cisco Support community
I love the Cisco Support community, and credit should be given to all the people out there that work very hard on UC and Collaboration. Last night I was trying …