CLUS17: Contact Center Reporting : Cisco Unified Intelligence Center

I’m making contact back from Cisco Live with many interesting things to show and tell, so I decided I would write small pieces of the information I digested from the conference. I will start it off by mentioning where to locate the presentation that was used for this session, to follow along with all the things that I will be covering. Eventually all videos on the session will be uploaded to the ciscolive.com on Demand Library