
CUCM upgrade from 9.x to 11.x - Short post
Finishing an upgrade project after being a while since doing one, I wanted to take the time to share the experience and how easy has Cisco made it into upgrading their software. It may look a bit disorganized, but you will find few things that I used to refresh my memory on the process, but I found that it was a surprisingly less painful than before. Now, one thing I like to mention is the fact that this is still a Refresh Upgrade because of the change on the REHL version of CUCM, but the Refresh Upgrade COP is not needed, note that the previous version is 9.x.