Posts tagged: Uccx Application
I keep hearing about many engineers out there with issues related to the UCCX certificates and the ECDSA certificate used by few services on UCCX. I wanted to …
As you have been seeing over the last couple of months, I have been actively creating videos and posts about UCCX in General. So I wanted to create a new Post …
A quick video on how to upgrade from version 10.6 to 11.5 - also some good information on the process. The Video The Content On this video I go over the Upgrade …
This video goes over working with the UCCX Script editor and the Steps The Video The Content Looking at the Script Logic, how to use Labels, GoTo’s, Menus …
This video looks at resources to get more information on how to use UCCX and the Scripts configuration. Also goes over the configuration of a queuing script …
Yesterday I got bitten by this one… It really has been my first encounter with this issue. In all honesty I did not know this was a thing until …
I rarely post twice in the same day and most if it is scheduled from days before, however, I thought this one was important. Cisco just released the following …
As a way to complete my very long post from last week, I decided that I needed a nice and easy way to keep myself in check when configuring and installing UCCX, …
9-12-2019 Edit –> Added the Excel Spreadsheet on Planning a successful Contact Center implementation using Cisco UCCX.xslx As you may know, I’m …
The Video Quick video on few interesting things about UCCX 10.6 https://youtu.be/gYhkNNhVVSI The Content This video is about understanding tools available in …
